Support
Something not working, a module that will not click, a tool that changed, or a question before you buy. Tell me what you are seeing and I will answer you directly.
Send a support request
Fill this in and your email app will open with everything already filled in. Nothing is stored on this website, so your message comes straight to a real inbox.
Direct line
Every message is read by a person. There is no bot on this end, which is slightly ironic given the subject matter.
- Most support questions are answered within one business day.
- Access issues are treated as urgent and usually answered the same day.
- Detailed build questions may take a little longer, because they deserve a proper answer rather than a quick one.
Include these three things
It sounds obvious, and it cuts the back and forth in half.
- The module number or the asset you are using.
- What you expected to happen.
- What actually happened, in your own words.
Most questions are one of these six
If yours is here, you can solve it in about two minutes.
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I bought it and I cannot find my access Check the inbox of the email address you used at checkout, including the promotions and spam folders, and search for WarriorPlus. The delivery email contains your access link. If it is genuinely not there, send a support request with the email you bought with and it will be resent to you.
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I used the wrong email address at checkout Very common, easily fixed. Send a support request with the order reference and the correct address, and access will be moved across for you.
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A lesson or walkthrough will not load The course is built to follow along on a laptop, a tablet or a phone, so this is almost always a browser or connection issue rather than anything you did wrong. Tell me which lesson it is, the device you are on and the browser you are using, and I will send you the most reliable way to open it on that setup.
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A tool in the course looks different now This will happen, because software changes faster than any course can. Interfaces move, buttons get renamed, menus get redesigned. Message me with the module and the tool, and you will get the updated route through the current version.
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My agent is doing something unexpected This is the most interesting support question and the one worth asking. Include the instructions you gave it and what it did instead. Nine times out of ten the fix is a missing rule or a missing piece of context rather than anything technical.
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I have a question before I buy Ask it. Whether it is about how beginner friendly it really is, how long it takes, or whether it suits the trade you have in mind, you will get a straight answer rather than a pitch.
What support covers
We help with
- Access, delivery and sign in problems
- Clarifying anything covered in the course
- Adapting a step to the tool you actually use
- Updating an instruction after a platform changes
- Thinking through a client or build decision
Better handled elsewhere
- Account problems inside a third party tool, which only their own support can access
- Legal, tax or financial advice for your business
- Building the agent for you, since the course is built so you can do it yourself
Support is provided by email only. There is no phone line and no live chat, which keeps replies personal and keeps the course at a one time price rather than a monthly one.
Ask first, buy second
If you are not sure this fits your situation, send the question. A real answer will tell you more than any sales page.